Shantell Payne

Shantell has valuable experience working with individuals with Intellectual Disability (ID), Autism Spectrum Disorder (ASD), and a range of mental health challenges, including Anxiety and Depression. She is also deeply inclusive and accepting of members of the LGBTIQA+ community.

Holding a Certificate III in Community Services, Shantell possesses the skills and knowledge to deliver meaningful, person-centred support. Her commitment to mental health advocacy is deeply personal, shaped by her own lived experience, which gives her a unique ability to connect with others and understand the importance of emotional stability, empathy, and human connection.

This perspective continues to guide Shantell’s professional journey and fuels her passion for helping others live healthy, happy, and stable lives. She approaches every individual with genuine care, respect, and understanding, building strong, trusting relationships and creating safe, positive spaces where participants can thrive. Whether through one-on-one mentoring or broader community engagement, Shantell is dedicated to empowering others and fostering independence.

Outside of work, Shantell enjoys reading, playing board and card games, and spending quality time with loved ones. She values connection through laughter, conversation, and music (even if she admits she’s not the best singer). She also finds balance in nature and enjoys setting personal challenges that push her beyond her comfort zone and toward new goals.