Meet our team of passionate staff, support workers and mentors

Management Team

Jaiden Smith

Founder / Principal Director / Mentor

Jaiden is the founder and Principal Director of ACHIEVE DISABILITY SERVICES PTY LTD, bringing many years of both professional and lived experience in the disability and support work sector. Passionate about person-centred care, he continues to mentor participants in the field and guide them towards achieving their NDIS goals. His leadership combines compassion, experience and a commitment to excellence across all areas of service delivery.

Luke Santella

Operations Manager / Mentor

Luke brings extensive experience in the disability support sector to his role as Operations Manager and Substitute Mentor at ACHIEVE DISABILITY SERVICES PTY LTD. Known for his approachable leadership style and hands-on experience, he ensures the organisation delivers high-quality, person-centred support to every participant. His focus on teamwork, compliance and continuous improvement helps maintain excellence across all areas of service delivery.

Holly Ransby

General Manager / Support Coordination Lead

Holly is a dedicated professional with over six years of experience in the disability sector, specialising in support work, mentoring and service coordination. Now stepping into the dual role of Business Development Manager and Support Coordinator, she combines hands-on experience with strategic leadership to create meaningful outcomes for participants. Her strong communication skills, compassion and industry knowledge make her a valued part of the ACHIEVE DISABILITY SERVICES team.

Jayson Manners

Chief Financial Officer (CFO)

As Chief Financial Officer, Jayson Manners is focused on strengthening ACHIEVE's financial future through strategic planning, sound governance, and sustainable growth. His leadership supports informed decision-making across the organisation, ensuring financial resources are managed responsibly while enabling ACHIEVE to continue delivering high-quality disability services to the community.

Corey Cox

Service Coordinator / Administration Assistant / Mentor

Corey is a kind-hearted and driven member of the ACHIEVE team, serving in a multifaceted role as Service Coordinator, Administration Assistant and Mentor. With a strong passion for fostering growth and independence, he supports NDIS participants to achieve their personal goals and build fulfilling, empowered lives. Corey’s calm approach, attention to detail and genuine care make him an invaluable part of the ACHIEVE team.

Maddie Holt

Service Lead / Support Coordinator

Maddie brings a positive and collaborative approach to her role, supporting participants, staff, and families to achieve meaningful outcomes. Through her leadership within accommodation and tenancy services, she is passionate about promoting independence, creating supportive environments, and ensuring participants feel safe, respected, and empowered in their homes.

Luke Christiansen

Service Lead / Mentor / Support Worker

With a strong background in the fitness and personal training industry, Luke brings a unique blend of interpersonal skills, leadership experience, and lived understanding to his role at Achieve Disability Services. As one of two Service Leads, Luke oversees the daily operations of shared tenancy and accommodation houses, ensuring participants and staff are supported with empathy, professionalism, and consistency.

Admin Team

Corey Cox

Service Coordinator / Administration Assistant / Mentor

Madeline Anderson

Behaviour Support Practitioner / Service Coordinator / Mentor

Maddy joins Achieve Disability Services Pty Ltd with over three years of experience in the disability sector, primarily within Supported Independent Living (SIL). Holding a Bachelor of Psychology with Honours, she combines her academic understanding of human behaviour with hands-on experience to provide empathetic, person-centred support.

Alice Kelleher

Finance / Mentor / Support Worker

Alice is a compassionate and dedicated professional with several years of experience in the NDIS sector. With a diverse background spanning individualised support, education, and finance, she brings both empathy and precision to her dual role at Achieve Disability Services. Her person-centred approach and genuine care make her a trusted and valued member of the team.

Maddie Holt

Support Coordinator / Mentor / Support Worker

Maddie is a friendly and enthusiastic mentor at ACHIEVE Disability Services Pty Ltd who takes a warm, person-centred approach to support. She has experience working with ASD, Intellectual Disability, Down syndrome, non-verbal communication, and mental health challenges, and is inclusive, affirming, and passionate about helping participants build confidence and achieve their goals.

Nicole Disalvatore

Administrative Assistant / Mentor / Support Worker

Nicole is a dedicated member at Achieve Disability Services Pty Ltd, bringing over three years of experience in the disability sector, primarily within Supported Independent Living (SIL). Prior to joining Achieve, she developed a strong foundation in disability support, demonstrating reliability, compassion, and a commitment to delivering high-quality, person-centred care. She is currently studying a Bachelor of Engineering, complementing her practical experience with ongoing academic development.

Support Coordinators

Holly Ransby

Business Development Manager / Senior Support Coordinator / Mentor

Maddie Holt

Support Coordinator / Mentor / Support Worker

Male Support Workers

Jaiden Smith

Founder / Principal Director / Mentor

Luke Santella

Operations Manager / Mentor

Corey Cox

Service Coordinator / Administration Assistant / Mentor

Luke Christiansen

Service Lead / Mentor / Support Worker

Ollie Cox

Mentor / Support Worker

Ollie is a dedicated and energetic mentor at ACHIEVE, supporting participants with ASD, ID, schizophrenia, and mental health conditions. Inclusive, caring, and person-centred, he enjoys staying active, the beach, music, and connecting with friends.

Graham Hicks

Mentor / Support Worker

Graham is an experienced and compassionate mentor at ACHIEVE DISABILITY SERVICES PTY LTD, bringing extensive knowledge from his years in disability support. His approachable nature and commitment to person-centred care help participants learn, grow, and thrive.

Mohammed Shahriar Hassan

Mentor / Support Worker

Mohammed Shahriar Hassan is a dedicated support worker and mentor with qualifications in Human Resources and Business Administration, and diverse experience across mental health, aged care, and frontline support. He has worked extensively with individuals living with schizophrenia, schizoaffective disorder, ASD, intellectual disability, and complex mental health needs, including non-verbal and non-ambulant clients. Mohammed brings a calm, person-centred approach to his work. Outside of work, he is a gold-medal-winning Taekwondo athlete who enjoys reading and travelling.

Luke Daly

Mentor / Support Worker

Luke is an experienced Support Worker at ACHIEVE Disability Services with over 3 years in the field and hospital-based experience. He supports participants with ID, ASD, mental health challenges, schizophrenia, and non-verbal/non-ambulant needs, and values inclusive, person-centred care.

Matt Wutke

Mentor / Support Worker

Matt is a compassionate and grounded mentor at ACHIEVE DISABILITY SERVICES PTY LTD, known for his approachable nature and commitment to person-centred care. Matt empowers participants to achieve their goals with confidence and respect. Outside of work, Matt enjoys playing and watching football, golfing, spending time at the river, and taking part in water skiing and water sports—especially during summer.

Nick Karagiannakis

Mentor / Support Worker

Nick is a dedicated mentor at ACHIEVE DISABILITY SERVICES PTY LTD, known for his caring, dependable nature and passion for supporting others. He provides high-quality, person-centred care and enjoys helping participants engage in outdoor activities while working toward their personal goals.

Bailey Kay

Mentor / Support Worker

Bailey is a committed mentor at ACHIEVE DISABILITY SERVICES PTY LTD, dedicated to providing high-quality, person-centred support to NDIS participants. With valuable lived experience and a compassionate approach, he strives to empower individuals to overcome challenges, build confidence, and lead meaningful, independent lives.

Colin Huynh

Mentor / Support Worker

Colin recently joined the ACHIEVE DISABILITY SERVICES PTY LTD team as a mentor, bringing nearly two years of hands-on experience in the disability sector. Friendly, patient, and supportive, he is passionate about helping people with disabilities achieve their goals, build independence, and live fulfilling lives through a person-centred approach.

Eltom Ahmed

Mentor / Support Worker

Eltom joins the ACHIEVE DISABILITY SERVICES PTY LTD team as a mentor, bringing valuable experience and a compassionate approach to his work. Holding a Certificate III in Individual Support and a range of relevant qualifications, he provides high-quality care to NDIS participants with professionalism and empathy.

Graham Lamonby

Mentor / Support Worker

We’re thrilled to welcome Graham to the ACHIEVE DISABILITY SERVICES PTY LTD team! With extensive experience in the disability support sector, Graham brings a calm, patient, and person-centred approach that empowers participants to achieve their goals and live more independently.

Syed Muntazer

House and Yard Maintenance Leader

Syed is the Lead House and Yard Maintenance Specialist at ACHIEVE DISABILITY SERVICES PTY LTD, bringing over 10 years of experience in the landscaping industry. He has expanded his expertise to include gardening and home maintenance services specifically tailored to support NDIS participants, ensuring safe, accessible, and well-maintained living environments.

Rajendra (Raj) Adhikari

Mentor / Support Worker

With four years of experience in the healthcare industry and a genuine passion for helping others, Raj brings his dedication and skill to the ACHIEVE DISABILITY SERVICES PTY LTD team. Holding a Certificate III in Individual Support, he is committed to delivering compassionate, high-quality care that promotes wellbeing, dignity, and independence for every participant he supports.

Rhett Cossens

Mentor / Support Worker

Rhett is a highly experienced support worker with many years in the disability support industry. His extensive knowledge and compassionate nature make him a valued member of the ACHIEVE DISABILITY SERVICES PTY LTD team, where he is dedicated to helping participants live fulfilling, independent lives.

Tom Evans

Mentor / Support Worker

Tom is a kind and caring member of the ACHIEVE DISABILITY SERVICES PTY LTD team, bringing together professional expertise and genuine compassion in his work. His calm, empathetic nature and commitment to person-centred care make him a trusted and valued mentor.

Derick Birgen

Mentor / Support Worker

Derick is a dedicated Mentor and Support Worker who is passionate about helping others live fulfilling and active lives. Outside of work, he enjoys staying active, particularly through gym training as a powerlifter. He also values spending time with friends and playing social basketball.

Tate Kay

Mentor / Support Worker

Tate is an easy-going support worker who is new to the disability sector and passionate about building good connections with the people he supports. He enjoys helping individuals feel comfortable, supported, and confident in their day-to-day lives while he continues to learn and grow in his role.

Andrew Lower

Mentor / Support Worker

Andrew Lower is a compassionate, reliable, and dedicated Community Support Worker with over 4 years of experience supporting people with disability to live more independent, fulfilled, and connected lives. He is committed to building respectful relationships, promoting choice and independence, and delivering person-centred support tailored to each individual’s goals and needs.

Meghal Patel

Mentor / Support Worker

Meghal is a passionate and dedicated support worker who is committed to supporting people with disabilities to live independent and fulfilling lives. Meghal enjoys building positive relationships, encouraging confidence, and helping participants achieve their personal goals while promoting choice and independence.

Jamie McFadzean

Mentor / Support Worker

Jamie is a compassionate and dedicated support worker who believes in each person’s capacity to grow, develop, and become the best version of themselves when provided with the right support network. Jamie understands that every individual’s journey is unique and values the importance of celebrating both the big and small achievements along the way.

Martin Lifshack

Mentor / Support Worker

Marty is an experienced and dedicated support worker with approximately 6 years of experience in the disability sector. He has provided support in both one-on-one settings and group environments, including Day Options programs, helping individuals build confidence, develop skills, and engage in meaningful activities within their communities.

Female Support Workers

Holly Ransby

Business Development Manager / Senior Support Coordinator / Mentor

Madeline Anderson

Administrative Assistant / Mentor / Support Worker

Maddy joins Achieve Disability Services Pty Ltd with over three years of experience in the disability sector, primarily within Supported Independent Living (SIL). Holding a Bachelor of Psychology, she combines her academic understanding of human behaviour with hands-on experience to provide empathetic, person-centred support.

Nicole Disalvatore

Administrative Assistant / Mentor / Support Worker

Maddie Holt

Service Lead / Support Coordinator

Katie Russack

Mentor / Support Worker

Katie is a compassionate and experienced support worker, known for building strong, trusting relationships and creating inclusive, empowering environments for those she supports.

Alana Cauchi

Mentor / Support Worker

Alana is a warm and family-oriented support worker who brings a positive and down-to-earth approach to her role. She values connection and enjoys building genuine, trusting relationships with the people she supports, creating a comfortable and engaging environment.

Upasana Shah

Mentor / Support Worker

Upasana is a Registered Nurse with extensive disability care experience. She provides skilled, person-centred support, including for ASD, ID, non-verbal participants, and complex health needs, and is passionate about inclusive, empowering care.

Kyla Anderson

Mentor / Support Worker

Kyla is a kind and empathetic mentor at ACHIEVE DISABILITY SERVICES PTY LTD who is passionate about helping people achieve their goals. Her warm personality and positive approach allow her to build strong, supportive connections with participants.

Isabella Lieschke

Mentor / Support Worker

Isabella is a compassionate mentor and support worker at ACHIEVE Disability Services who takes a calm, person-centred approach to support. She has experience working with individuals with ID, ASD, mental health challenges, and hoarding tendencies, and is inclusive and affirming of the LGBTQIA+ community. Outside of work, Isabella enjoys Pilates, scrapbooking, gardening, shopping, and spending time with her dog, Lola 😊

Betsy Ewing

Mentor / Support Worker

Betsy is an experienced and empathetic Disability Support Worker at ACHIEVE DISABILITY SERVICES PTY LTD, with seven years of experience across disability and aged care. She provides calm, person-centred support that promotes independence, dignity, and wellbeing.

Shay Lewis

Mentor / Support Worker

Shay is a dedicated Support Worker and Mentor at ACHIEVE with extensive experience supporting individuals with ASD, intellectual disability, Down syndrome, hoarding tendencies, and complex needs, including non-verbal and non-ambulant clients. She is inclusive and affirming of the LGBTQIA+ community and brings a calm, person-centred approach to her work. Outside of work, Shay enjoys the beach, coffee, and long walks to support her physical and mental wellbeing.

Deanne Rigden

Mentor / Support Worker

Deanne is a highly experienced NDIS Mentor and Support Worker with over 8 years in the disability sector. She supports a wide range of needs, from high and complex supports to ID and ASD, and is inclusive, creative, and passionate about quality, person-centred care.

Erryn O’Halloran

Mentor / Support Worker

Erryn is a compassionate NDIS Support Worker with experience supporting people with ID, ASD, Down syndrome, non-ambulant needs, and mental health challenges. She is inclusive, eager to learn, and enjoys music, learning, and exploring the Yorke Peninsula.

Sofia Ghezzi

Mentor / Support Worker

Sofia is a dedicated mentor at ACHIEVE DISABILITY SERVICES PTY LTD, bringing strong communication skills, lived experience, and a commitment to inclusive, person-centred care. She is passionate about creating safe, supportive environments where individuals feel valued and empowered.

Megan Callow

Mentor / Support Worker

Megan is a compassionate mentor at ACHIEVE DISABILITY SERVICES PTY LTD, bringing 13 years of lived experience supporting her children with disabilities. Her deep empathy, understanding, and advocacy skills help her provide meaningful, person-centred care.

Deanne McGrath

Mentor / Support Worker

Deanne is a passionate and dedicated mentor at ACHIEVE DISABILITY SERVICES PTY LTD, bringing with her extensive experience supporting people with many different disabilities. Based in Yorkes, Deanne is known for her caring nature, strong communication skills, and genuine commitment to providing respectful, person-centred support.

Bronwyn Brooks

Mentor / Support Worker

Bronwyn is a compassionate and grounded mentor at ACHIEVE DISABILITY SERVICES PTY LTD, known for her calm and supportive nature. Bronwyn Brings a strong commitment to person-centred care, she builds meaningful connections and empowers participants to achieve their goals with confidence. Bronwyn’s reliability, patience, and genuine care make her a highly valued member of the team.

Janine Mercer

Mentor / Support Worker

Janine has joined the ACHIEVE DISABILITY SERVICES PTY LTD team as a mentor and is part of our Yorke Peninsula (YPL) team. She has all updated certifications and qualifications required to provide support. Janine is kind, compassionate and understanding, bringing a nurturing and supportive energy to the team. She is passionate about providing high-quality care to participants and creating meaningful, trusting relationships.

Alice Kelleher

Finance / Mentor / Support Worker

Ella Madden

Mentor / Support Worker

Ella brings over five years of dedicated experience in the disability sector as a mentor and support worker. Passionate and driven, she is wholeheartedly committed to helping others thrive by providing person-centred, empowering, and high-quality support tailored to each individual’s needs.

Hannah Menzies

Mentor / Support Worker

With over five years of both professional and lived experience in the disability and support sector, Hannah brings a wealth of knowledge and empathy to the ACHIEVE DISABILITY SERVICES PTY LTD mentoring team. Holding a Certificate III in Individual Support, she has experience supporting individuals with ASD, ID, Vision Impairment, Global Developmental Delay (GDD), BPD, Bipolar Affective Disorder, Anxiety, ADHD, and Epilepsy. Hannah also has extensive experience working with members of the LGBTIQA+ community.

Julie Smith

Mentor / Support Worker

Julie joins ACHIEVE DISABILITY SERVICES PTY LTD as a contracted mentor and support worker, bringing extensive experience across both disability and aged care. She has a deep understanding of supporting individuals with diverse needs, including ASD, ID, ADHD, Dementia, Anxiety, Depression, and Hip Dysplasia, as well as valuable experience working with members of the LGBTIQA+ community.

Lucinda Hulm

Mentor / Support Worker

Lucinda is a highly skilled and compassionate support worker with extensive experience supporting individuals experiencing Anxiety and Depression. She also has expertise in working with Autism Spectrum Disorder (ASD), Intellectual Disability (ID), ADHD, Cerebral Palsy (CP), and Borderline Personality Disorder (BPD), along with a strong understanding of the LGBTIQA+ community.

Penny Sedgman

Mentor / Support Worker

Penny has a calm and empathetic nature and genuinely enjoys caring for and connecting with people within the community. She brings a friendly, supportive, and positive outlook to her work and is passionate about helping individuals achieve their personal goals.

Jade Elliott

Mentor / Support Worker

Jade was born in Sydney and moved to Adelaide as a child. She brings an energetic approach to her work and enjoys staying busy and getting things done. She has experience in the disability sector and values connecting with people and supporting them in their day-to-day lives.

Maria Hutchings

Mentor / Support Worker

Maria brings many years of experience as a nurse, having recently transitioned into the disability sector. Throughout her career, she has consistently demonstrated empathy, compassion, and a strong commitment to caring for others.

Gabriella Carr

Mentor / Support Worker

Gabriella is a fun, energetic, and loving mentor and support worker who is passionate about making a positive difference in the lives of others. She has a background in aged care and disability support, bringing a caring and compassionate approach to the people she supports.

Tiana Fuller

Mentor / Support Worker

Tiana is a caring and passionate support worker with four years of experience working as an Education Support Officer in primary schools. Through this role, she has supported students with a range of learning and additional needs, helping to create positive and inclusive environments where every child feels supported, encouraged, and able to succeed.

Jennifer Appleton

Mentor / Support Worker

Jen is a caring and experienced mentor and support worker with over 10 years of experience in the aged care and disability sector. She has supported a diverse range of individuals across a full spectrum of needs, including Autism Spectrum Disorder (ASD), Intellectual Disability (ID), Cerebral Palsy (CP), Dementia, and mental health challenges.

Meka Lewis

Mentor / Support Worker

Meka is a positive and dedicated mentor at ACHIEVE Disability Services who is passionate about supporting NDIS participants to build confidence, develop independence, and achieve their individual goals. Meka takes a person-centred approach to support and is committed to ensuring participants feel valued, respected, and empowered to live fulfilling lives.

Tracy Dawkins

Mentor / Support Worker

Tracy is a compassionate and experienced Disability Support Worker with almost 5 years of experience in the disability sector. She has experience working with high dependency care participants and has a strong focus on mental health care, supported by her university level qualifications in this area.

Nikki Brooks

Mentor / Support Worker

Nikki is a caring and compassionate support worker with 5 years of experience working in the disability sector. She has supported a variety of clients and is passionate about providing comfort, care, and support to the people she works with.

Renee Grange

Mentor / Support Worker

Renee is a caring and motivated individual who is currently studying her Certificate III in Individual Support, with a focus on Ageing and Disability. She is passionate about helping others and understands the importance of quality support in assisting people to maintain their independence, wellbeing, and quality of life.

Jenny Ly

Mentor / Support Worker

Jenny is an experienced mentor and disability support professional with over five years of experience supporting people with complex mental health conditions and disabilities. She holds a Diploma of Mental Health, which has provided her with a strong understanding of recovery-oriented practice, trauma-informed care, risk assessment, communication strategies, and person-centred support. This knowledge allows her to confidently support participants with complex behaviours while promoting independence, dignity, and positive outcomes.

Kaye Thomas

Mentor / Support Worker

Kaye is a caring and experienced support worker with a strong background in both aged care and disability support. She has worked in aged care for 9 years, including 5 years supporting individuals living with dementia, and has spent the past 2 years working in the disability sector.

Positive Behaviour Support Practitioners