Maddie Holt

Maddie is a kind, friendly, and enthusiastic team member at ACHIEVE Disability Services Pty Ltd, working in a dual role as a Support Coordinator and Mentor. She is passionate about supporting people to make the most of each day. With a positive outlook and approachable nature, Maddie builds genuine, supportive connections with participants and encourages them to explore their interests, build confidence, and achieve their personal goals.

As a Support Coordinator, Maddie works closely with participants and their families to help them understand and implement their NDIS plans. She supports participants to connect with the right services, coordinate supports, and build the skills and confidence needed to manage their supports more independently. Maddie takes a person-centred approach, ensuring each participant’s goals, preferences, and strengths remain at the centre of the planning process while helping them navigate the NDIS system and make the most of the supports available to them.

In her Mentor role, Maddie brings a warm, person-centred approach to direct support and enjoys spending time with participants in the community. This may involve shopping, trying new food spots, going for walks, or engaging in fitness and gym-based activities. She has experience working with individuals with Autism Spectrum Disorder (ASD), Intellectual Disability (ID), Down syndrome, non-verbal communication, and mental health challenges.

To ensure ethical practice and compliance with NDIS guidelines, Maddie supports different participants in each role, and her dual responsibilities do not create a conflict of interest. She does not advocate for one service over another and ensures participants maintain full choice and control over the providers they engage.

Maddie has a strong interest in music—particularly live music—along with reading, socialising, and sports, and is always open to trying new activities alongside participants in a fun and motivating way.

Maddie is an inclusive and welcoming mentor who is respectful and affirming of the LGBTQIA+ community, ensuring everyone she supports feels safe and valued. Having recently moved to Australia from the UK, she brings a fresh perspective and genuine enthusiasm for connecting with others, making her a positive and valued addition to the ACHIEVE team.